Effective immediately - The technical transmission issue affecting the “Swing Bed” service type has been resolved. Effective March 13, 2026, providers should submit all Swing Bed authorization requests in Qualitrac using the following selections:
- Review Type: Inpatient Hospital
- Type of Service: Swing Bed
Providers may discontinue using the comment section to indicate that the submitted request is for “Swing Bed.”
If you have any questions or need assistance, please contact our Provider Help Desk:
📞 Phone: 855-625-7709
📧 Email: msmedicaidum@telligen.com
We appreciate your patience and cooperation.
All Providers: Prior authorizations for members enrolled in MississippiCAN and CHIP will continue to be handled by the respective coordinated care organization. If we receive an authorization request for a MississippiCAN or CHIP member, providers will receive an administrative denial. The authorization will then need to be submitted to the respective coordinated care organization.
Inpatient Update: The default code for entering any inpatient authorization request is 99233. Providers do not have to change this code. Additional procedure codes may be added, but it is not required for inpatient authorization requests. Providers may still enter the respective diagnosis codes needed on the authorization request.