This session is a general introduction to Qualitrac and is open to all users. It provides an overview of Qualitrac navigation, authorization submission, and common troubleshooting steps. Attendees will gain a better understanding of documentation requirements, eligibility verification, and the appeals process. The session will also discuss updates and enhancements in the Qualitrac provider portal. A Q&A session will follow to address any questions. These sessions are held monthly and are optional to attend.