Provider News

Temporary Removal of “Swing Bed” Service Type Due to Technical Issues

Dear Providers, We want to inform you that the "Swing Bed" service type is temporarily unavailable due to technical transmission errors. Our team is actively working to resolve this issue and will notify you as soon as the swing bed option is restored. In the...

Register for General Monthly Qualitrac Q&A Sessions

Qualitrac Q&A Sessions: March 11,2025, 2:00 PM CST This session is a general introduction to Qualitrac and is open to all users. It provides an overview of Qualitrac navigation, authorization submission, and common troubleshooting steps. Attendees will gain a...

Register for Therapy Review Training

Therapy Review Training This training is specifically catered to providers who submit Therapy (ST, OT, PT) review types, including Speech, Occupational, and Physical therapy. The session will educate providers on the proper authorization process, review required...

Register for Behavioral Health Review Training

Designed for providers submitting Behavioral Health Authorization Requests, these sessions will offer: Comprehensive education on accurate and timely submissions. Strategies for troubleshooting common issues. A dedicated Q&A segment to address participant-specific...